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This technique can have a powerful effect on the communication and leadership skills of those who:

  • Learn it by heart.

  • Try it in real situations.

  • Practise it repeatedly until it becomes second nature.​​​

Consider the following questions:

  • How could adopting this technique positively affect your life?

  • How could you positively affect other people's lives by adopting it?

  • Could you use it to strengthen friendships and relationships with the people around you?

  • How could adopting it benefit you as a leader?

  • Could you use it to build and strengthen business relationships?​​​

The technique has three steps, which must be taken in the right order. Write them down below:

  • Step 1: ____________________________________________________

  • Step 2: ____________________________________________________

  • Step 3: ____________________________________________________

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